Delivery Range: Our pet supplies store promises to provide global delivery services. No matter where you are in the world, we can deliver your beloved pet supplies to you.
Shipping Time: We work with multiple international logistics companies to ensure that products are shipped from the United States and usually arrive within 6 business days after the order is placed. Please note that the actual arrival time may vary depending on your specific location and local customs clearance procedures.
Shipping Calculation: Shipping costs will be automatically calculated based on the weight and destination of your order. When you check out, the system will provide an estimated shipping cost and estimated delivery date.
Order Processing Time: All orders are processed within 2 business days. Processing includes order verification, quality inspection, packaging and shipment preparation. Once the order is shipped, we will send you package tracking information via email.
Duties and Taxes: International orders may be subject to import duties and taxes, which are determined and charged by the customs of the receiving country. It is the customer’s responsibility to understand and pay these additional charges.
Delivery Abnormalities: If normal delivery is not possible due to incorrect address, unavailable recipient or local customs issues, we will try our best to assist in resolving the problem, but it may take additional time and cost. If the package is not successfully delivered after multiple delivery attempts, it may be returned to our warehouse.
Thank you for choosing our pet products. We are committed to providing safe and fast global shipping services to ensure the satisfaction and happiness of you and your pet.